Privacy Policy
1. Information We Collect
We collect information you provide directly to us to facilitate your luxury transportation needs. This includes your name, phone number, and email address when creating an account or booking a ride. Additionally, we collect trip-specific data such as pickup/drop-off addresses, flight details (airline, terminal, flight number), and any special requests or instructions provided during the booking process.
2. Google Maps Platform
Our website uses Google Maps Platform features and content to provide location-based services, including address autocomplete and route estimations. Your use of these features is subject to the then-current versions of: (1) Google Maps/Google Earth Additional Terms of Service at https://maps.google.com/help/terms_maps/; and (2) Google Privacy Policy at https://policies.google.com/privacy.
3. How We Use Your Information
We use your information exclusively to provide and improve our services. This includes processing booking requests, communicating ride arrival times via SMS or email, and verifying accounts through secure access codes (OTP). Consistent with our commitment to premium service, NoirLimo will never send marketing or promotional messages to your provided phone number or email address.
4. Data Sharing and Security
We do not sell your personal information. We share your trip details only with our professional chauffeurs and essential service providers (such as SMS and email gateways) to ensure the success of your ride. We implement high-standard administrative and technical security measures to protect your information from unauthorized access.
5. Cookies and Tracking
We use essential cookies to maintain your login session and ensure the stability of the booking interface. Further, various Google Maps features integrated into our platform may store and access cookies on your device as governed by Google's Privacy Policy.
6. Your Privacy Rights
You may contact us at any time to request access to, correction of, or deletion of your personal data. Please note that certain data retention may be required for legal or insurance purposes related to completed transportation services.